"you are unprotected"

AVG Protection
3

Hello Dorothy,

We will help you with the necessary information.

Have you activated the product after updating?

Can you provide us the screenshot of the issue?

1
User-added image

I have just updated AVG, carried out a repair via control panel, and done a system scan. No viruses were found, and I also used Malwarebytes to check.


However, there is a cross symbol through the AVG icon, and when I hover the mouse over it, it shows the message "You are unprotected". 

Does anyone know what is going on, and how I need to fix it?

https://ibb.co/wsT1nPN

Thanks
 
2

Hello Dorothy,

We will help you with the necessary information.

Have you activated the product after updating?

Can you provide us the screenshot of the issue?