You don't have any subscriptions. AVG Ultimate

Hello Alejandro,
We regret to hear about the inconvenience caused. We have sent an email to your registered email address to contact our sales support team via chat to get help. They would check and fix your AVG Myaccount issue and help with the renewal.
Please, feel free to let us know if you require any further assistance.

When I login in myaccount.avg.com the following message appears "You don't have any subscriptions."
I want to renew my subscription my credit card expiration date was 30/04/2017

Hello Alejandro,
We regret to hear about the inconvenience caused. We have sent an email to your registered email address to contact our sales support team via chat to get help. They would check and fix your AVG Myaccount issue and help with the renewal.
Please, feel free to let us know if you require any further assistance.