You don't have any subscriptions

AVG Protection
4

Hello David,
I'm sorry to hear about this. However, from your account I see that you have AVG Internet Security - Unlimited (1 year subscription), expires on 8/27/2018. Please share a screenshot of your AVG MyAccount subscription page to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

Hi
I have a subscription for AVG internet security since July 2017  but still in "My Subscriptin" Nothing shows, only "You don't have any subscriptions". How do I fix this? Aswell I cant update my client.

2

This is what I get :( and as you say I have a subscription for July next year.

3

Thank you for providing the screenshot.
It seems that the issue is with AVG my account server and it will not affect the functionality or activation of your product.
I request you to submit your issue to our sales team by contacting them using this link: https://support.avg.com/support_sales_chat?l=en .
Please contact and provide the screenshot and they will escalate it to concern team.