Roland,
We do understand your concern, we apologize for the difficulties. When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. Customers will be billed 15 days prior to the start of the next subscription period. Customers will also receive an email regarding the automatic extension of their AVG subscription, 45 days prior to the start of the next subscription period.
According to our records you have requested a chargeback for the AVG PC Tuneup renewal. A chargeback occurs when a buyer asks their credit card issuer to remove a charge from their credit card statement. In your case, the chargeback of your purchase was completed on [2016.10.05] . If you have not received your payment, we recommend you to contact your credit card issuer directly.
Please, feel free to let us know if you require any further assistance. Thank you.
AVG eCommerce CY Limited have the 5 oktober-16 (today) taken 255,00 sek for some program i don´t have ordered.
Please pay those money back to me.
mvh
Roland Andersson
Roland,
We do understand your concern, we apologize for the difficulties. When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. Customers will be billed 15 days prior to the start of the next subscription period. Customers will also receive an email regarding the automatic extension of their AVG subscription, 45 days prior to the start of the next subscription period.
According to our records you have requested a chargeback for the AVG PC Tuneup renewal. A chargeback occurs when a buyer asks their credit card issuer to remove a charge from their credit card statement. In your case, the chargeback of your purchase was completed on [2016.10.05] . If you have not received your payment, we recommend you to contact your credit card issuer directly.
Please, feel free to let us know if you require any further assistance. Thank you.