You just took off with my videos. images and other files

General discussion
3

Hello Jay, 
Thank you for contacting AVG Community Support.
We understand that you are facing an issue after using Clean junk feature in AVG AntiVirus for Android.
We do have a specialized team who deals with mobile queries.
We have escalated your case to concern team, and they will get back to you via email and help further.
Thank you and keep us updated.

1

dear avg. i have an android device abd i clicked "clear junk".

i knew something was off about my device so i went in my files application.

when i looked.looked 23gb instead of 30-31gb.

i didnt have a picture holder when i opened the camera app.

those videos and pictures took time to make.

please give me my data back to me. i have an android device.

i did not consent to this at all.

-jay

2

Hello Jay, 
Thank you for contacting AVG Community Support.
We understand that you are facing an issue after using Clean junk feature in AVG AntiVirus for Android.
We do have a specialized team who deals with mobile queries.
We have escalated your case to concern team, and they will get back to you via email and help further.
Thank you and keep us updated.