You sent a letter of renewal Aug 29 telling you would charge me on 28 Sept. You did not

Hi Auli,

We request you not to share the order number on a public forum.
Since it is not advised to discuss about subscriptions on a public post, we have sent an email and explained in detail.
Please revert to our email for further assistance.
Thank you.

The order number on this Aug 29 letter was 9961519110.
Today 12.10.2020 I got a mail from you telling you had charged me today (12.10) for the following year.
Now the ordernumber was 83801391000 and the order was for 10 devices. That's absurd. I do not accept. And I have not made an order by that number.
I do not recall ordering a multidevice protection and your letter in August mentioned nothing about a multi-device order. Why the change in order number? Why did you not stick to the facts in the mail I got from you in August? I'd like to stick to them.
Auli Halenius

Hi Auli,

We request you not to share the order number on a public forum.
Since it is not advised to discuss about subscriptions on a public post, we have sent an email and explained in detail.
Please revert to our email for further assistance.
Thank you.