You took money and my computer is not protected

AVG Protection
3

Hello Kristel,

We acknowledge your refund request.
​​​​​​​
It isn't recommended to share personal info over this public post.
We do not find any active subscription registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate your order.
Please check and revert back to us.

1

On the 5the of April 2021 AVG took 59,99 euro from my creditcard. I didn’t gave permission to do that and I didn’t extend my abonnement for AVG. you took money but I didn’t get acces to secure my computer. Please give me my money back!!!

2

Hello Kristel,

We acknowledge your refund request.
​​​​​​​
It isn't recommended to share personal info over this public post.
We do not find any active subscription registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate your order.
Please check and revert back to us.