Your computer has been blocked

Viruses & Threats
4

Hello Yamiko,
We regret for the inconvenience caused. Do you use a paid or free version of AVG ? We request you to provide screen-shot (http://avgread.me/1aZxsAV) of the pop-up screen which will help us in assisting you better. Thank you.

1

I have a screen saying 'Your computer has been blocked' overlaying my screen. I can't close it,  and I don't know what to do. I had AVG installed prior to this pop up,  and am running an AVG full computer scan now. What do you suggest?

2

Yamiko, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

3

Hello Yamiko,
We regret for the inconvenience caused. Do you use a paid or free version of AVG ? We request you to provide screen-shot (http://avgread.me/1aZxsAV) of the pop-up screen which will help us in assisting you better. Thank you.