Hi Thomas,
We apologize for the inconvenience caused due to this issue. In-order to assist with the issue better please kindly provide the screenshot of the error using http://avgclick.me/getscreenshot
Thank you.
- Wrong date and time
- Antivirus block SSL Connection
- Invalid Google chrome Cache and Cookies files
- Expired SSL certificate
- Firewall Error
- Browser Error
- Wrong Date & Time: If computer or device’s date & time is incorrect,it will make your browser can’t verify the SSL certificate. To resolve, check your date & time again and make sure they are correct.If it is not correct please correct your date and time and try to check.
- Antivirus Blocked SSL Connection: Besides wrong date & time, your antivirus software can block all SSL connections as well. In this case, we can turn off our antivirus software temporarily to check.
- Invalid Google Chrome’s Cookies & Cached Files: Cache and cookies can cause of this irritating error. According to user’s reports clearing cookies and cached files in Google Chrome can remove this error message. To fix it see here “How to clear cookies and cache from Google chrome browser”.
For detailed information, I found this tutorial: FIX: Your Connection Is Not Private Error In Google Chrome - Windows 10 Free Apps | Windows 10 Free Apps
1. Make sure your Date and Time zone is set properly if your computer is displaying the wrong time.
2. Disable SSL error warnings to bypass the SSL connection error.
3. Turn off the extension.
4. If you have installed and are using antivirus software that provides “HTTPS scanning” or “HTTPS protection”, you will see this error. In order to fix the problem, I would recommend you disable your firewall or antivirus software.
Hi Thomas,
We apologize for the inconvenience caused due to this issue. In-order to assist with the issue better please kindly provide the screenshot of the error using http://avgclick.me/getscreenshot
Thank you.
For detailed information, I found this tutorial: FIX: Your Connection Is Not Private Error In Google Chrome - Windows 10 Free Apps | Windows 10 Free Apps
1. Make sure your Date and Time zone is set properly if your computer is displaying the wrong time.
2. Disable SSL error warnings to bypass the SSL connection error.
3. Turn off the extension.
4. If you have installed and are using antivirus software that provides “HTTPS scanning” or “HTTPS protection”, you will see this error. In order to fix the problem, I would recommend you disable your firewall or antivirus software.
Thomas, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
- Wrong date and time
- Antivirus block SSL Connection
- Invalid Google chrome Cache and Cookies files
- Expired SSL certificate
- Firewall Error
- Browser Error
- Wrong Date & Time: If computer or device’s date & time is incorrect,it will make your browser can’t verify the SSL certificate. To resolve, check your date & time again and make sure they are correct.If it is not correct please correct your date and time and try to check.
- Antivirus Blocked SSL Connection: Besides wrong date & time, your antivirus software can block all SSL connections as well. In this case, we can turn off our antivirus software temporarily to check.
- Invalid Google Chrome’s Cookies & Cached Files: Cache and cookies can cause of this irritating error. According to user’s reports clearing cookies and cached files in Google Chrome can remove this error message. To fix it see here “How to clear cookies and cache from Google chrome browser”.