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General discussion
7

Hello Tulsa,
We regret for the inconvenience caused. Could you please let us know the exact AVG program on which you are facing the issue? A screenshot of the popup can help us to assist you better in analyzing the issue. Please follow the instructions on the article http://avgclick.me/getscreenshot to attach the screenshot.
Thank you.

8

AVG>>>>>WE ARE NOT JUMPING THROUGH YOUR HOOPS!!!   You know perfectly well what the problem is and you ask us for a screenshot?  We need to work MORE to get rid of the problem>>>YOU!  Fix it or lose us!!!  We wanted something to fight malware and adware, NOT something that IS ADWARE AND MALWARE.  I can't believe Microsoft bundled this with the Windows 10 launch.

1

I cannot close this popup and it takes up 1/4 of my screen. I restarted and it came back within 30 seconds.  Any suggestions.  I've gone to my subscriptions to try and turn off notifications, but even that screen has a message that my trial subscription has ended.

5

AVG>>>>>WE ARE NOT JUMPING THROUGH YOUR HOOPS!!!   You know perfectly well what the problem is and you ask us for a screenshot?  We need to work MORE to get rid of the problem>>>YOU!  Fix it or lose us!!!  We wanted something to fight malware and adware, NOT something that IS ADWARE AND MALWARE.  I can't believe Microsoft bundled this with the Windows 10 launch.

6

Hello Ryan,

The reason for asking the screenshot is that we need to confirm that exact issue and the popup that you receive so that we can provide the correct information regarding it.

2

Tulsa / Celia, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

3

Hello Tulsa,
We regret for the inconvenience caused. Could you please let us know the exact AVG program on which you are facing the issue? A screenshot of the popup can help us to assist you better in analyzing the issue. Please follow the instructions on the article http://avgclick.me/getscreenshot to attach the screenshot.
Thank you.

4

Hello Ceia,
We regret for the inconvenience caused. A screenshot of the popup can help us to assist you better in analyzing the issue. Please follow the instructions on the article http://avgclick.me/getscreenshot to attach the screenshot.
Thank you.