You've taken two subscriptions from my account without my authority

AVG Subscription
3

Hello Brian,
You've reached the AVG community support forum.
I am sorry to hear that you have been charged by AVG. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

2

Hello Brian,
You've reached the AVG community support forum.
I am sorry to hear that you have been charged by AVG. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

1

Under order (Order number removed), 11th July 2024 #54.99. AND order (Order number removed)subscription renews 
29th October 2024, #84.99 was taken out of my account on 26th September 2024.
I wish to claim a refund on both these payments 1)I did not authorise the payments; 2) I am single and do not need a family membership and certainly I have no reason to want or need the product