Zaplacení služeb které jsem si neobjednala

Dobrý den
z účtu mi bylo strženo za vaše služby ale já jsem si žádné neobjednala. Chtěla bych to reklamovat jak mám postupovat

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Hello Dana.
Support is currently available in English only. Please use a translator (for example, https://translate.google.com/) to read our message.

We'd be glad to clarify this. But you do not have any active subscriptions registered to the email address that you used to contact us here.
I have sent an email requesting more details, please confirm them in a reply to assist you further.