Hi Sharon, we apologize for the inconvenience caused. I would like to inform you that you need to uninstall AVG PC TuneUp first before uninstalling AVG Zen. Please check in control panel to uninstall AVG PC TuneUp and then you can remove AVG Zen from your computer. Please refer this article to uninstall AVG Zen ( http://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Zen ) from your computer. Thank you.
I'm trying to uninstall zen but it keeps telling me to uninstall pc tune up first. I have downloaded the tune up uninstal,l as I couldn't find the tune up file on my pc, and ran it but it still won't let me uninstall zen as it keeps saying uninstall pc tune up.
Please help as i'm going mad here. Have tried to reset my comp but it failed
Hi Sharon, we apologize for the inconvenience caused. I would like to inform you that you need to uninstall AVG PC TuneUp first before uninstalling AVG Zen. Please check in control panel to uninstall AVG PC TuneUp and then you can remove AVG Zen from your computer. Please refer this article to uninstall AVG Zen ( http://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Zen ) from your computer. Thank you.