更新ZEN后原来的key无法使用了

AVG Protection
7

Gavin, This Community is basically English language… Query translation…
[Chinese to English]
ZEN after the original key can not be used
I have internet security and PC Tuneup before the KEY, but since the update can not use the previous KEY. At present I belong to the trial period, please solve as soon as possible. Thank you
AVG Guru

6

Gavin,

We're here to help, but can you ask your questions in English please? Awaiting your reply, thank you!

1

我之前有internet security 和 PC Tuneup 的KEY， 但是自从更新后便不能用之前的KEY了。目前我属于试用期，请尽快解决。谢谢

3

Hello Gavin,

We have sent you an email in order to retrieve your AVG account. Please reply to the email with the requested information for us to assist you better.

Thank you.

2

Gavin,

We're here to help, but can you ask your questions in English please? Awaiting your reply, thank you!

4

I had 2 KEYs to Internet security and PC Tuneup, but I can't use the previous KEY since the update to AVG ZEN .I am in the probation period now. Please help me resolve it as soon as possible.thank you

5

Gavin, This Community is basically English language… Query translation…
[Chinese to English]
ZEN after the original key can not be used
I have internet security and PC Tuneup before the KEY, but since the update can not use the previous KEY. At present I belong to the trial period, please solve as soon as possible. Thank you
AVG Guru