Hello Tanya,
Thank you for contacting us with your concerns. We regret to hear that Scan with AVG option was disappeared from right click context menu of a file. Do you see any error or warning messages on your AVG dashboard when you launch it? Do you have any conflicting anti virus program installed on your PC or did you make any changes to your PC that might have started the issue? Kindly share a screenshot ( http://avgclick.me/getscreenshot ) of the context menu without the scan option for further assistance. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
The same problem as Jay. Tried to uninstall / reinstall change which would start but all options failed.
Using AVG Free in windows 10. Is antivirus still operating as the "scan with" option has vanished when you right click a file
Hello Tanya,
Thank you for your kind post and for your support of AVG products. That's great to hear your issue has been resolved now. If you are facing any further issues with AVG program please let us know and we are happy to assist you.
Hello Tanya,
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
Hello Tanya,
Thank you for contacting us with your concerns. We regret to hear that Scan with AVG option was disappeared from right click context menu of a file. Do you see any error or warning messages on your AVG dashboard when you launch it? Do you have any conflicting anti virus program installed on your PC or did you make any changes to your PC that might have started the issue? Kindly share a screenshot ( http://avgclick.me/getscreenshot ) of the context menu without the scan option for further assistance. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi,
Thanks for your help. While waiting for your answers I tried a couple if things and got it up and running again. It appears to me that the problem was that Avgscv had stopped working and would not restart. The solution - 1 booted in safe mode and renamed AVG directories in program files and program data, efectively removing AVG
2 Rebooted and reinstalled avg (which failed but installed enough to get Zen running)
3 copied contents of renamed directories to new ones created by install
4 rebooted and all seems to be working
5 removed renamed directories
Hope this helps other users