Zepto / Paid AVG - what to do?

Hello David,

Sorry for the inconvenience caused.
Zepto is one of the ransomeware virus that encrypts all of the files on your PC and to decrypt, it will ask for some money.
AVG has successfully found the decryption tool for six well known ransomeware viruses, unfortunately right now we don't have solution for Zepto virus but we are working hard 24/7 to find decryption tool for all the known ransomeware virus.
To know the six well known decryption tools of AVG, please have a look at this link: http://now.avg.com/dont-pay-the-ransom-avg-releases-six-free-decryption-tools-to-retrieve-your-files/ .
Please feel free to contact us if you need any assistance.

Greetings. I have the paid version of AVG, but we had a system crash (motherboard fried) and my admin neglected to re-install AVG. Took only a couple of days to pick something up - Zepto. Not sure how to proceed - we've now reinstalled the free AVG version, not sure where to put in the key code so it'll realize we've got the paid version.

Need to get the ZEPTO files unlocked, obviously. Even if it costs something, can we call AVG and get a walk-through on it? There's a paid service through Microsoft, but I'd prefer to give my business to AVG if possible on this (and everything).

Thanks

Hello David,

Sorry for the inconvenience caused.
Zepto is one of the ransomeware virus that encrypts all of the files on your PC and to decrypt, it will ask for some money.
AVG has successfully found the decryption tool for six well known ransomeware viruses, unfortunately right now we don't have solution for Zepto virus but we are working hard 24/7 to find decryption tool for all the known ransomeware virus.
To know the six well known decryption tools of AVG, please have a look at this link: http://now.avg.com/dont-pay-the-ransom-avg-releases-six-free-decryption-tools-to-retrieve-your-files/ .
Please feel free to contact us if you need any assistance.