Surely these (2) Trojan Horses involving HP Program Files are False Positives.
Can someone take a look & confirm - AND if OK - for my friend's computer, What's the AVG command to "Allow".
I was hoping just a look at the File names in the Imgur Link given may allow some statement of the 2 Files Not being Trojans.
Will have to drive to her computer to Upload the 2 named files and presume THAT is why the False Detect Form is not sending only the Imgur Link supplied.
I have posted on an HP Forum site and will pursue a solution after any Reply OR after driving to her computer to Upload.
I'll end this thread with this post unless I find hepful information later worth sharing. Thanks!
Hello Craig. Please have a look at this article http://bit.ly/1GgMyPc to report a false positive. Please feel free to contact us back for any further assistance.
Hello Craig. Please have a look at this article http://bit.ly/1GgMyPc to report a false positive. Please feel free to contact us back for any further assistance.
All right, Craig. I would also recommend you to have a look at this article http://avgclick.me/AddException .Please contact us back should you need any further assistance. Thank you.
Craig, are you uploading the above files by choosing the path of those files in your computer when you come to "File for inspection (Max 20MB)" detail?
I was hoping just a look at the File names in the Imgur Link given may allow some statement of the 2 Files Not being Trojans.
Will have to drive to her computer to Upload the 2 named files and presume THAT is why the False Detect Form is not sending only the Imgur Link supplied.
I have posted on an HP Forum site and will pursue a solution after any Reply OR after driving to her computer to Upload.
I'll end this thread with this post unless I find hepful information later worth sharing. Thanks!