Hello Nico,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with two step verification for your AVG account on mobile device.
We do have a specialized team who deals with mobile related queries.
We see that your case was already handled by the mobile team, and they will get back to you via email as soon as possible and help further.
Thank you and keep us updated.
Could you Please help I got a new phone and don't have avg on the authenticator app for AVG 2 step verification as the AVG was removed by setup on my new phone. The old phone was broken so i can't use it anymore. Need recovery code to turn off 2-step verification and access my account, or QR code. to set it back & get it working
Thanks for your Help
Hello Nico,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with two step verification for your AVG account on mobile device.
We do have a specialized team who deals with mobile related queries.
We see that your case was already handled by the mobile team, and they will get back to you via email as soon as possible and help further.
Thank you and keep us updated.