"24x7 Help" virus

It happened about a few months ago on my wife's computer that also has AVG on it. She is not sure how it got there, but thinks it just happened from normal usage.

Hello Nils, I would recommend you to start with uninstalling of all unknown/unused programs and browser addons. Please feel free to contact us should you need any further assistance.

Hello Nils. Do you receive that pop up while you browse on the internet or a random pop up on normal usage of your computer?

Any suggestions on how to get rid of the "24x7 Help" virus?

Hello Nils. Do you receive that pop up while you browse on the internet or a random pop up on normal usage of your computer?

It happened about a few months ago on my wife's computer that also has AVG on it. She is not sure how it got there, but thinks it just happened from normal usage.