3 copies of pc tuneup

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Tom, Sales Support… Chat with us [AVG] online (http://bit.ly/1bsBJfY). 
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I have goofed up somewhere. When I ask for my account it shows 3 copies of pc tuneup but none of avg anti-virus. What should I do? I thought I bought the anti-virus program.
My email is <lejuan@kansas.net> . Thank you.