4/30/20 reactivation code due to internal system changes

Viruses & Threats
5

Hi Brett,

We believe that you are referring to "unexpected" email for AVG TuneUp.
If that is the case, then it is the legit email.
It was sent to the customers who were using old version of AVG PC TuneUp.
The reason is because the old version of AVG PC TuneUp have been migrated to the new version.
To identify the new version, check whether you see the program name as "AVG TuneUp".
If yes, you are having the new version and ignore this email, if you are already using the new version.
Thank you.

1

I just received an email from AVG asking me to copy and paste a reactivation code because internal changes to the system. Is this legit?

3

This says imternet security, not tune up. Here is the body of the email:
Urgent action needed for your AVG Internet Security 
 
 Hello!

Due to changes in our internal systems, we must kindly ask you to reactivate your AVG Internet Security with the new activation code below. This will guarantee that you don’t lose any of your paid features. 
 
 Your product: AVG Internet Security 
 

4

Hi Brett.
Sorry for the confusion. The product name should read AVG TuneUp.
Please check if your AVG TuneUp has upgraded to latest version.

2

Hi Brett,

We believe that you are referring to "unexpected" email for AVG TuneUp.
If that is the case, then it is the legit email.
It was sent to the customers who were using old version of AVG PC TuneUp.
The reason is because the old version of AVG PC TuneUp have been migrated to the new version.
To identify the new version, check whether you see the program name as "AVG TuneUp".
If yes, you are having the new version and ignore this email, if you are already using the new version.
Thank you.