4 times a total mess

Hello, Nicola.
We apologize for the inconvenience this may have caused. We could see that you have already contacted our technical team for help regarding this issue and our senior technician have fixed the issue. We are assigning this issue to them again and they will contact your back at the earliest. Appreciate your patience.

My Hacker Attacks protection has shut down for the 4th time, why does this keep happening.

Hello, Nicola.
We apologize for the inconvenience this may have caused. We could see that you have already contacted our technical team for help regarding this issue and our senior technician have fixed the issue. We are assigning this issue to them again and they will contact your back at the earliest. Appreciate your patience.