7 months later: I still can't get started

Hi Grant,

This isn't the experience we want you to have. We'd like to look into this & help you.
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.

Hi Out There…
I just can't get going, I defaulted to subscription after a free trial but I have never managed to tackle any of the issues that follow the basic 2 of the 3 stages in the free version.
Frankly I feel cheated. I have had MANY goes, but I just can't get it to work. I've put in the activation code many times, but when I run the scan and get to stage three (which I paid to get working) I'm told I need premium membership.
I just don't understand, why is this not more intuitive, what am I not getting?
The only thing that would satisfy me at this stage is a refund, I have had no benefit so this would feel fair. If I did by some miracle get going could my start date be reset. ???
HELP !!!

Hi Grant,

This isn't the experience we want you to have. We'd like to look into this & help you.
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.