89.99€ x2 credit card payment

Hello Juan,
Thank you for reaching AVG Support Community.
We will certainly check and help you.
We could not find any recent orders on the account that you used for AVG community. Hence, we have sent you an email requesting few details to locate your subscription. 
Please check for the email and revert to us.
Thanks for your understaning.

Hi.
Last 28th September I had a wrong payment on my credit card of 89,99€ x2 times.
When I log in my account, I can't see anything about this payment, any subcription.
I would like to refund this money as soon I can.
I'll wait for an answer,

THanks,

Hello Juan,
Thank you for reaching AVG Support Community.
We will certainly check and help you.
We could not find any recent orders on the account that you used for AVG community. Hence, we have sent you an email requesting few details to locate your subscription. 
Please check for the email and revert to us.
Thanks for your understaning.