I have a problem on a number of my Windows PCs running Windows10. I'm just cleaning them up to give to new users. So I have downloaded and successfully installed a new version of AVG Free Anti Virus and then I have downloaded and tried in vain to install AVG PC Tune Up for Business (1-10 PCs).
I get the following error when trying to install PC Tune Up.
"ACCESS DENIED INSTALLING PC TUNE UP 0xE0010058"
I've tried installing it as a PC administrator - so I can only think it could be:
1.Problem with AVG Anti Virus blocking it - I've seen similar posts telling users to remove AVG from the PC completely and start again - but is this really a solution since I've only just installed it?
2. Licensing issue - I have a licence for 10 PCs but have installed it on more PCs in the past - but these have been removed when we upgraded PCs to stay within licensing restrictions.
Anything obvious I can do to resolve it? I'm not keen to pay AVG support £19.99 to install it for me when it should just work!!
Yes, that worked thanks.
Very annoying that it doesn't work first time - it'd wasted a lot of my time and with an impending renewal coming up it's made me want to look for another solution.
Hello Laurie.
We're here to help. We assure AVG AntiVirus free will not block the installation of AVG PC TuneUp. Is this the first time you are trying to install AVG TuneUp on your PC or were you using it earlier? If you were using, what happened to the earlier version?
Hello Laurie.
We're here to help. We assure AVG AntiVirus free will not block the installation of AVG PC TuneUp. Is this the first time you are trying to install AVG TuneUp on your PC or were you using it earlier? If you were using, what happened to the earlier version?
Yes, that worked thanks.
Very annoying that it doesn't work first time - it'd wasted a lot of my time and with an impending renewal coming up it's made me want to look for another solution.
Hello Laurie,
Glad to know that the issue has been resolved.
We appreciate your efforts. Feel free to contact us if you need any help.
Thank you for the information.
Try using the offline installer available in this https://www.avg.com/installation-files-prd-tuh website and inform the status.