Access denied to URL

General discussion
5

Hello John, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to fix it :

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
1

When trying to access TUI URL (see below) keep getting the msg below consistently. Is this related to something AVG is protecting? It is very frustrating as sometimes happens with other sites I'm trying to reach

Access Denied

You don't have permission to access "http://www.tui.co.uk/destinations/deals/summer-holidays?" on this server.

Reference #18.b4c61cb8.1641894057.3522e554

2

We appreciate your efforts in trying to narrow down the cause of this issue.

Since your AVG Ultimate bundle includes AVG Secure VPN & AVG AntiTrack as well, let's temporarily disable them as well & check if you're able to access the webiste.
To disable the AVG Secure VPN, turn off the Green slider button in the AVG Secure VPN Main window.
To disable AVG AntiTrack, please click on the Anti-Tracking tile & disable tracking.
Keep us updated.

3

Hello John,

Thank you for writing back to us. We need to check whether AVG blocking all the mentioned websites. So, we request you to disable AVG Internet Security and check whether you can access those websites. 

To know how to take screenshot refer the below link : 

https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot

We look forward for your response.

4

Hello John, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to fix it :

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.