Account and purchase issue

Hi Adam,

We are here to help.

Unfortunately, you cant find the payment of a different account under the registered email address. However, we can move the products under a single email address.

We cant change the product once it is purchased.

Thank you for understanding.

Dear Avg,
I am using AVG since 2014. This year I've bought the 10 device license and I paid with paypal, which is connected to another e-mail address, than my registered one. How can be that  payment shown in my registered account?
Another question, if I login to my account, why I don't have the option to choose another product or change the subscription?

Hi Adam,

We are here to help.

Unfortunately, you cant find the payment of a different account under the registered email address. However, we can move the products under a single email address.

We cant change the product once it is purchased.

Thank you for understanding.