Account Missing

Have been with A.V.G. for years , my latest subscription was renewed on 3 Oct 2024 for 12 months.
When I login to accounts all my subscriptions new and previous are missing.  I can't find any payment information or check my credit card or billing information everything in my account is blank.    WHY ???

Hello Pamela, 

Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to view subscription details in AVG Myaccount. We will check and help you to resolve it.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.

Hello Pamela, 

Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to view subscription details in AVG Myaccount. We will check and help you to resolve it.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.