Hello Argelida,
Thank you for reaching AVG Support Community.
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I have payed for an other two year internet security, I have received an email from you stating that it is active since yesterday but I when I try to use it its tell me it has expire.
Hello Argelida,
Thank you for reaching AVG Support Community.
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.