Activate license number

Janice,
Thank you for contacting us. We see that you have an active license for AVG Anti Virus valid till 23rd Jan 2018. Are you entering the license number manually and are you using the complete license number? We suggest you to copy and paste the license number as described in this article http://support.avg.com/SupportArticleView?urlname=How-to-copy-and-paste to avoid any typing mistakes.
If the issue persist, please get in touch with our technical support team ( http://avgclick.me/AVGtechnical ) to get further assistance.

i received e-mail stating I needed to activate license.  I have it installed.  Program will not let me activate number, indicates it is entered incorrectly.  Help - I have entered it several times.
Janice,
Thank you for contacting us. We see that you have an active license for AVG Anti Virus valid till 23rd Jan 2018. Are you entering the license number manually and are you using the complete license number? We suggest you to copy and paste the license number as described in this article http://support.avg.com/SupportArticleView?urlname=How-to-copy-and-paste to avoid any typing mistakes.
If the issue persist, please get in touch with our technical support team ( http://avgclick.me/AVGtechnical ) to get further assistance.