Activate of new subscription

Hello Mark,
We are here to help. You might have received instruction to activate our previous version of AVG Internet Security.
You can follow the instruction to activate AVG Internet Security. You have to select license option to activate AVG Internet Security.
Regards,
Alok.

Please could you help me install my, license as I do not seem to be able to,the support menu does not give me an option to activate or reactivate. Thank you

Hello Mark,
We are here to help. You might have received instruction to activate our previous version of AVG Internet Security.
You can follow the instruction to activate AVG Internet Security. You have to select license option to activate AVG Internet Security.
Regards,
Alok.

I done all the steps ,Intered my new Licence number then clicked on renew my subscripton a screen comes up that says
The online content is unavailable
I used the icon on my desktop it worked last year with no problems when I renewed


We appreciate your efforts, Mark. 

We have sent you an email with the link to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve the issue.