Activating a renewed licence

Hi Rogers,

We're glad to help you with the activation process.
Usually, the renewal would be applied automatically to the program on your computer. Sometimes, due to few synchronization issues, we may need to activate it mnaually. 
From your description, we believe that the latest version of AVG TuneUp is installed on your computer.
As it isn't recommended to share the license info over this post, we've sent you an email including the activation code & steps.

In December 2020 I paid £30 for the renewal of my antivirus licence but, following many years of successful annual renewal, cannot locate a dialogue that allows me to reactivate it.  All I have received by email acknowledging my payment is the activation code but not a new licence number.  The number displayed in the first line of the dialogue appears to be the old licence number.  The dialogue doesn't provide a location for the activation code and I have not been given a new licence number.  I have not encountered this problem in previous renewals.

Hi Rogers,

We're glad to help you with the activation process.
Usually, the renewal would be applied automatically to the program on your computer. Sometimes, due to few synchronization issues, we may need to activate it mnaually. 
From your description, we believe that the latest version of AVG TuneUp is installed on your computer.
As it isn't recommended to share the license info over this post, we've sent you an email including the activation code & steps.