Activating AVG Antitrack on my windows 7

General discussion
5

Hi Elizabeth,

We can help you sort this issue.
Could you tell us from where you downloaded the setup file?

1

Hi I have tried several times to install this and each time it says it is complete but it gives me an icon with a small crest in it 'user account control then do you want to allow the following program to make changes to this computer, i click yes and nothing happens.  i do have other AVG products that i am happy with. my inv number is (data removed), can you please refund the amount of $44.28 and remove the subscription
Many thanks

2

Hi Rakshith
Thank you for your response.  I am trying to download through the confirmation email sent from AVG in my gmail account.  My laptop is a Sony Vaio e series Windows 7 and it is old.  Unfortunately i am not very computer sauve so i hope i have answered your question.
Thanks
Elizabeth

3

Hi Elizabeth,

We can help you sort this issue.
Could you tell us from where you downloaded the setup file?

4

Thank you for the information.
We'd suggest you to take advantage of further assistance to investigate further on this, by following the steps in the email that has been sent to you.