Activating AVG PC Tune Up

AVG PC Tune Up was automatically charged for an old computer.  I do not have it on this computer. With tech support last night, I was sent a new License for this computer and a link to download. Downloading done, but cannot activate. Says I must pay first.  How do I activate without paying again?

Hello, Kathy.
Thank you for reaching us with your concerns. I would request you to activate AVG PC TuneUp with license number as suggested in this article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp . If you do not see an option on AVG PC TuneUp dashboard to enter license number as suggested in the article, you might have installed an unlimited device version of TuneUp which does not need a license number to activate it.
In that case, please uninstall the currently installed AVG PC TuneUp program and re install it as per the instructions available in the above link.

Hello, Kathy.
Thank you for reaching us with your concerns. I would request you to activate AVG PC TuneUp with license number as suggested in this article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp . If you do not see an option on AVG PC TuneUp dashboard to enter license number as suggested in the article, you might have installed an unlimited device version of TuneUp which does not need a license number to activate it.
In that case, please uninstall the currently installed AVG PC TuneUp program and re install it as per the instructions available in the above link.