Tonio, New smartphone operating system??..
AVG Guru
We're glad we were able to put you at ease. If you need anything else, do not hesitate to let us know.
I renewed my one-year subscription to AVG Internet Security Unlimited last June. I have just bought a new smartphone and would like to add it to my AVG network. I sent an invitation to the e-mail address I use on that phone, and clicked the links in the mail to download the AVG Virus and AVG Cleaner apps. The email says to go the the menu on the left-hand side, select "Enter invitation code", and enter the invitation code there; but the apps don't have an "Enter invitation code" option in the menu. Both apps appear to be free 14-day trial versions, but that isn't what I want. I want the protection I've already paid for. What can I do?
No, both are using Android. The brand of smartphone has changed, though; the old one was a Samsung Galaxy S5 and the new one is an LG Q6.
Tonio, New smartphone operating system??..
AVG Guru
Hello, Antony.
Thank you for choosing AVG, I will certainly help you with the activation. Please be informed that AVG Zen app has been discontinued for android platform and you may not able to activate AVG using an invitation code. Please follow the steps below to activate AVG Anti Virus Pro.
1. Open the installed trial version of AVG app.
2. Tap on drawer (3 lines) on top-left of the app.
3. Select AVG Account.
4. Enter your My Account email address and password.
The paid app should get installed automatically.