Activation code wrong format

David, Have a look @ this article (http://avgclick.me/ActivateZen).
AVG Guru

I just purchased a copy of AVG 2015 Utlimate and it will not accept my activation code.
I get to the fifth digit and it Zen activation flashed orange and gives me wrong format message.
I tried to get a copy of activation emailed but the retrieval system won't recognize my email address.
HELP!

David, Have a look @ this article (http://avgclick.me/ActivateZen).
AVG Guru