Activation Code

AVG Performance
2

Hello Lance.
We're sorry to hear that you were unable to connect with our chat support team.
If you would like to resolve this through chat, please visit https://support.avg.com/support_tech_chat?l=en to start a chat.

However, we're glad to assist you here if you would like to continue here. Please let me know what is the exact difficulty that you are experiencing to activate AVG TuneUp on other devices.

5

Hello Lance.
We're sorry to hear that you were unable to connect with our chat support team.
If you would like to resolve this through chat, please visit https://support.avg.com/support_tech_chat?l=en to start a chat.

However, we're glad to assist you here if you would like to continue here. Please let me know what is the exact difficulty that you are experiencing to activate AVG TuneUp on other devices.

6

Avinash,

The exact difficulty is this: whether I try to activate my multi-device lisence using the AVG log in or the activation code which was sent to me it fails. The AVG account does not pick up my subscription and the activation gives the following error "Sorry, something went wrong…"

This is totally unacceptable! I've followed all the steps under trouble shooting without success.

Please send another activation code to lance.spence@kentron.co.za to try.



1

Hi
I purchased AVG Tuneup for 10 devices, but the activation code has only worked on the first device, must I have a different code per device? Logging into my AVG account also did not activate the license.
I'm really struggling to get help, Chat is not available and there is no help line available in South Africa.
Lance

3

Lance, it isn't advisable to post subscription details or email address here. Reason neing, privacy concern.
We have sent an email with further details. Please check your inbox/spam for the email.

4

Avinash,

The exact difficulty is this: whether I try to activate my multi-device lisence using the AVG log in or the activation code which was sent to me it fails. The AVG account does not pick up my subscription and the activation gives the following error "Sorry, something went wrong…"

This is totally unacceptable! I've followed all the steps under trouble shooting without success.

Please send another activation code to lance.spence@kentron.co.za to try.