Stephen,
Sorry, please share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of that error message you received. Let us know the version of AVG you have installed and your Mac version ( http://https//support.apple.com/en-us/HT201260 ).
To find out the version you can follow user manual, part 4.3. Menu in the task bar
http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf
I recently purchased AVG Tuneup for my PC and iMac, it has installed fine on both and is running OK on the PC, but when I open the App on the iMac it asks for me to login using my e-mail and password but when I do it simply tells me that the "email and password don't match".
I have rest my password without success and also deleted and reinstalled the App 3 times now, also without success . . . .
Any ideas?
Stephen
Stephen,
Sorry, please share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of that error message you received. Let us know the version of AVG you have installed and your Mac version ( http://https//support.apple.com/en-us/HT201260 ).
To find out the version you can follow user manual, part 4.3. Menu in the task bar
http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf
Stephen, Mac Screenshot (https://support.apple.com/en-us/HT201361).
AVG Guru