Hello Ami.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
I see you case already with concern team and they will get back to you via email and help you further.
Thank you.
I have just rewed my ultimate subscription for 10 units/computers and phones but Google is not respecting and allowing my subscription code submission, and asking I buy new one from them — or stay with annoying advertising.
Why is Google allowed to reject subscriptions to my ultimate subscription?
The VPN is working, but the Cleaner and Anti-virus are not able to be activated.
Well, I can answer my own question, because it took long time to get the help, so after trying everything to get out of the loop created by Google OS asking for new subscription so to remove the ENDLESS HORRIBLE ADS - I remembered that REBOOT solves problems in computing, because of the code the system/app remembers - so I had removed both AVG apps from both my phones, and shut off the units, then reinstalled and activated the new apps I had installed on my cell phones.
Yes, get rid of the old, replace with the new, and activate your subscription.
Simple explanation not included with the email from AVG SERVICE HELP.
Hello Ami.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
I see you case already with concern team and they will get back to you via email and help you further.
Thank you.