Hello Malcolm,
We regret for the inconvenience caused. On checking with your account we can see that you have active product of AVG Ultimate. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
Feel free to contact us for further assistance with AVG.
Thank you.
What can I do to activate Ultimate ? I think I recently cancelled a program and I might have deleted the wrong one. I have the activation key for Ultimate but can't seem to be able to find the programto activate. When I open Subscriptions" it say I don't have any.
Hello Malcolm,
We regret for the inconvenience caused. On checking with your account we can see that you have active product of AVG Ultimate. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
Feel free to contact us for further assistance with AVG.
Thank you.