Add AVG Anti Virus to license

I cannot get it to turn on on my computer

Hello Don,
I see that you have purchased AVG Internet Security (3 computers) and 2 AVG PC TuneUp (1 computer). Hence please confirm whether you are trying to install AVG Internet Security in second PC. If so, you can activate AVG Internet Security via existing AVG Free Antivirus as per the steps mentioned below:
1. Please open AVG Free Antivirus and click on "Menu–>About–>Subscriptions".
2. If your email address is displayed in it then click on "Log out".
3. If "remove license" option appears click on it and wait for the process to complete.
4. Once it is successfully completed check whether the option "Enter license" appears.
5. Click on it and enter your license number and complete the activation process.
Keep us informed about the status.

I have an full AVG license for up to 3 computers. Internet Security is working well. Have downloaded AVG Anti Virus How do I add this ti my license

Don,

I appreciate your efforts in trying to activate your AVG Internet Security. I've sent you an email to connect to our Remote Expert Technician to help you with the installation and activation of the AVG Internet Security on your computer. Please check your Inbox and connect to our Remote Team.

I cannot get it to turn on on my computer