Hello Eunice,
I see that you have purchased AVG Internet Security (3 computers). Hence please be informed that AVG Internet Security is a single device product and can be installed only in Windows PC. If you wish, you can upgrade to AVG Internet Security unlimited in order to get it installed in unlimited devices including Mac and Android devices. In order to upgrade it, please contact our sales support team at https://support.avg.com/support_sales_chat .
They will also check the issue with your AVG My Account.
Thank you.
I have purchased AVG for 3 devices for 2 years and have only used 1 on my laptop. It has another 12 months to run, but I cannot add it to my Android phone.
There are no subscrption details on my account either. Can anyone advise please.
Thanks
Hello Eunice,
I see that you have purchased AVG Internet Security (3 computers). Hence please be informed that AVG Internet Security is a single device product and can be installed only in Windows PC. If you wish, you can upgrade to AVG Internet Security unlimited in order to get it installed in unlimited devices including Mac and Android devices. In order to upgrade it, please contact our sales support team at https://support.avg.com/support_sales_chat .
They will also check the issue with your AVG My Account.
Thank you.