Adding AVG program to desktop and taskbar

Hello Steve. I apologize for the inconvenience caused to you. To assist you better, please let me know the error message if you are getting while trying to open the program. Thank you.

After tech support reinstalled my AVG Ultimate 2015 for use in Windows 10 it will not start from either the desktop or taskbar.  How do I recreate that to start?

Hello Steve. I apologize for the inconvenience caused to you. To assist you better, please let me know the error message if you are getting while trying to open the program. Thank you.