Hello Paul.
We are sorry to hear about that. Please note that these kind of tool bars, search engines and adware programs get into the computer along with some other software or if we visit any untrustworthy websites accidentally. No anti virus program is 100% capable of detecting them and removing. It is always recommended to do a custom installation of a program to check if any unwanted program is getting installed. Please go to control panel and uninstall and unwanted/unknown program, tool bars. Thank you.
addware not remove by internet security
Hello Paul.
We are sorry to hear about that. Please note that these kind of tool bars, search engines and adware programs get into the computer along with some other software or if we visit any untrustworthy websites accidentally. No anti virus program is 100% capable of detecting them and removing. It is always recommended to do a custom installation of a program to check if any unwanted program is getting installed. Please go to control panel and uninstall and unwanted/unknown program, tool bars. Thank you.