AGAIN Cannot retrieve my IMAP account

Site Feedback
7

Hi Alan,
I still have the same problem, I need to apply my temporary solution: desactivte the E-Mail scanner in order to retrieve my IMAP account.
NOTHING HAS CHANGED!
Regards,
Alfred Melle

6

This morning, ~ 9:00 am, in Bavaria, middle European time, I had a software update of AVG Free AV.
Without any change in the behavior.
This point for your general information.
Regards, Alfred Melle

1

Windows 7 Ultimate 64 - Windows Live Mail

Today I have again the previous problem: I cannot retrieve my IMAP account when AVG Free is activated.
It is again necessary to deactivate completely AVG Free in order to retrieve my IMAP account.

I have posted on the same subject on October 22 (Original post in German)
I am not amused

Kind regards, thanks for solving that problem

2

Completion:
With the new software definition: when I deactivate the E-Mail protection I can retrieve my IMAP account.
Regards,
Alfred Melle

3

Original user Alfred Melle topic (https://support.avg.com/answers?id=906b0000000D2S1AAK).
AVG Guru

5

Hi Alan,
I still have the same problem, I need to apply my temporary solution: desactivte the E-Mail scanner in order to retrieve my IMAP account.
NOTHING HAS CHANGED!
Regards,
Alfred Melle

4

This morning, ~ 9:00 am, in Bavaria, middle European time, I had a software update of AVG Free AV.
Without any change in the behavior.
This point for your general information.
Regards, Alfred Melle