Hello,
I am using Alarmclock Extreem on a new Samsung A52 5G. When the alarm goes off, I have to unlock my phone before I can access the alarm and shut it off. In the settings of Alarmclock Extreme the "Show alarm on lock screen" function is on. How can I fix this problem? I did not have this problem on my old A5(2017) phone.
René
Hello Rene,
We are sorry for the inconvenience caused. We ll help you to resolve this issue. We suggest you to do an app reset, which will reset the configuration to its default settings. To do so, please navigate to the location mentioned below.
Open Device Settings -> Apps/Application Management -> Alarm Clock Xtreme -> Storage -> Tap on clear cache and clear data -> Force stop the app.
this path might vary depending upon your android version
Restart your device and check for the status. We look forward for your response.
Hello Rene,
We are sorry for the inconvenience caused. We ll help you to resolve this issue. We suggest you to do an app reset, which will reset the configuration to its default settings. To do so, please navigate to the location mentioned below.
Open Device Settings -> Apps/Application Management -> Alarm Clock Xtreme -> Storage -> Tap on clear cache and clear data -> Force stop the app.
this path might vary depending upon your android version
Restart your device and check for the status. We look forward for your response.