Hi Leota,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!
I recently changed phones. I went from a Motorola Z3 to a Samsung Note 10+. My alarms used to be over the top of the lock screen. After I snoozed or dismissed an alarm. I still had to unlock my phone to use it. Since my new phone, I have to unlock my phone before I can even snooze the alarm. Can someone help me get the alarm back to what I used to know?
Hi Leota,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!