Alarm Clock Xtreme sounding in silent mode when set not to

Hello Kate,

I apologize for the inconvenience. I checked your case history and see that the mobile team had forwarded the issue to the developer's team for further investigation. I would request you to keep the AVG app Up to date.

Hi there,

After an update in November I started having this issue with Alarm Clock Extreme.  I definitely have the settings set so that the alarm should not sound in silent mode, but it does, very quietly, but still audible.

I have contacted AVG and they have said "Unfortunately we are unable to tell you the time it might take to release the fix", so I was wondering if anyone had any other ideas?  I have uninstalled and re-installed the app a few times, but this issue remains.

I am using a Galaxy S5 Mini, which uses the 4.4.2 Kitkat Operating System.

Thanks for reading.

Thanks Bhuvaneswari,

I know AVG are looking into it, I was just checking to see if anyone in the communities maybe had a solution for this issue.

Hello Kate,

I apologize for the inconvenience. I checked your case history and see that the mobile team had forwarded the issue to the developer's team for further investigation. I would request you to keep the AVG app Up to date.