Hi Ralph,
We apologize for the issue caused to you and In this case We will suggest you to add the file path to AVG exception list. Please follow the below steps to add file to exception list.
Open AVG Internet Security->Settings->Advanced settings->Exceptions->Add the file to exception->Click on ok.
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.
All my programs have turned into NTF and DOC Files and cant be opened. Any help??
Hello Ralph,
We really understand your concern, could you please share us a screenshot of the files that turned into NTF, Doc and XLS files, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
Ralph, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hey guys and Gals. I do appreciate you all but I am just stupid and cannot handle what you required. I need help. all my files have turned into NTF, Doc, and XLS Files. Help please. Benson
Hi Ralph,
We apologize for the issue caused to you and In this case We will suggest you to add the file path to AVG exception list. Please follow the below steps to add file to exception list.
Open AVG Internet Security->Settings->Advanced settings->Exceptions->Add the file to exception->Click on ok.
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.
Hey guys and Gals. I do appreciate you all but I am just stupid and cannot handle what you required. I need help. all my files have turned into NTF, Doc, and XLS Files. Help please. Benson