Altruistic trojan

Hello Thomas, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you wish to remove  Altruistic trojan from your device. We will check and help you to resolve it.

Please provide the following information to help you better :
1. How do you suspect that device infected with  Altruistic trojan?
2. Do you get any pop-up or alert from your device? if yes, kindly share the screenshot of it.
3. Confirm the version of operating system installed in your device.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.

How to remove Altruistic trojan?

Hello Thomas, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you wish to remove  Altruistic trojan from your device. We will check and help you to resolve it.

Please provide the following information to help you better :
1. How do you suspect that device infected with  Altruistic trojan?
2. Do you get any pop-up or alert from your device? if yes, kindly share the screenshot of it.
3. Confirm the version of operating system installed in your device.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.